Attn: Claims Processing Update (2021/02/08)


Please be advised that we are currently experiencing a higher volume of claims submissions and inquiries at this time.  Additionally, we are upgrading our phone system in order to serve you better which may cause delays as the technology stabilizes. Average turn-around time for processing is 8 days. We appreciate your patience during these temporary service disruptions.

 Note: Office Closure

Our Ottawa office is closed to the public until further notice. The drop box located at the front exterior of the building is available for HEALTH & DENTAL CLAIM SUBMISSIONS ONLY. Please ensure all submissions include a fully complete and signed claim form enclosed in an envelope 

How to Submit a Health or Dental Claim

COVID-19 Update

Thank you for visitng Please note, that our offices are currently closed to all members and visitors due to the recent events surrounding COVID-19. 

We are committed to continue to provide quality service during this time. Should you require assistance please do not hesitate to send your inquires to our office by email, and a customer service representative will respond to you as soon as possible.  Contact information can be found below.

Ottawa Office

Winnipeg Office

We thank you for your patience and understanding during these unprecedented times.

Last revised February 8, 2021

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Personal financial programs for you and your family.
What's new
March 31, 2020
UPDATE: COVID-19 Coughlin & Associates Ltd. is actively...
Important forms
Dental Medical
Dental & medical claim forms
Pre-authorized payment forms
Pre-authorized payment forms (Ottawa only)
Hours of operation
Ottawa office 8:30 a.m. - 4:30 p.m. ET Mon - Fri
Winnipeg office 8:00 a.m. - 4:30 p.m. CT Mon - Fri

Company holidays