Quick Contact
Ottawa office
466 Tremblay Road
Ottawa, ON K1G 3R1

Tel: 613-231-2266
Fax: 613-231-2345
Toll Free: 1-888-613-1234
Winnipeg office
175 Hargrave Street, Suite 100
Winnipeg, MB R3C 3R8

Tel: (204) 942-4438
Fax: (204) 943-5998
Toll Free: 1-888-204-1234

Claims administration and processing

Fast, friendly and efficient claims adjudication

Since 1958, Coughlin has provided claims adjudication and payment services to the employees and members of Canadian plan sponsors.  Our industry-leading claims adjudication standards and features, include:

  • Processing in 24 to 48 hours.   Coughlin & Associates Ltd.’s claims adjudication team has been carefully trained to adjudicate and process dental, medical, life insurance and short and long-term disability claims.

At Coughlin & Associates Ltd., most medical, dental and drug plan claims are processed within 24 to 48 hours of receipt by mail (for all claims) or electronic message (for dental claims only). This compares to weeks or even longer with other providers.

  • On-the-spot claims service at our Ottawa head office.  Most of your employees' routine health and dental claims can be paid “on-the-spot”, usually in less than 30 minutes, when they drop by our offices at 466 Tremblay Road in Ottawa.  For busy employees with limited resources or time, our personal, on-the-spot service offers real value and real convenience. 

Click here to find out more about Coughlin's claims adjudication and payment services.

employee benefits specialists
Important forms
Dental - Medical Claim Forms
Dental & medical claim forms
Pre-authorized deposit forms
Pre-authorized deposit forms
Pre-authorized payment forms (Ottawa only)
Pre-authorized payment forms (Ottawa only)
If you share our dedication of providing Service Beyond Expectations™...
Personal financial programs for you and your family.
What's new
December 12, 2017
Ontario Government Launching OHIP+: Children and Youth ...
July 04, 2017
Thinking about a career at Coughlin & Associates Lt...
March 17, 2017
Watch our video about how Coughlin can help service you...
February 24, 2016
Check out the newest Coughlin Courier. (PDF 296 KB)